x777's Privacy Policy

x777 collects various types of information from its users. This information falls into two main categories — information you provide directly and information collected automatically while you use our Services.

1.1 Information You Provide

• Full name and date of birth (for age verification — our Services are for users aged 21+ only)
• Email address and contact details
• Username and password you set when creating an account
• Payment information — such as your bKash, Nagad, or Rocket number (not card numbers or bank account details)
• Copies of your national ID or other documents for identity verification (where applicable)
• Information shared through communication with our support team

1.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, operating system, and device model
• Service usage logs — which pages were visited, for how long, and which buttons were clicked
• Gaming activity and betting history
• Information collected via cookies and similar tracking technologies

x777 uses your information only for the following legitimate purposes. We never use information unnecessarily or outside of what has been collected.

2.1 Service Delivery and Operation

We need your information to create and manage your account, maintain game sessions, process deposit and withdrawal transactions, and ensure the security of your account.

2.2 Identity and Age Verification

x777's Services are for users aged 21 and above only. Identity verification is essential to prevent minors from accessing the platform and to ensure responsible gaming.

2.3 Financial Transaction Processing

Payment information is used to complete deposit and withdrawal transactions via bKash, Nagad, and Rocket. This information is essential to correctly process transactions with a minimum deposit of ৳500 and a minimum withdrawal of ৳800.

2.4 Customer Support

Information is used to help our 24/7 live chat and email support team ([email protected]) resolve your issues.

2.5 Fraud and Security Monitoring

We monitor information to detect suspicious activity, money laundering, or other unlawful activity, and to maintain the overall security of the platform.

2.6 Service Improvement

By analysing how you use our Services, we improve the platform experience and develop new features.

The x777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that hold information about your visit.

3.1 Essential Cookies

These cookies are necessary for the core functions of the Service — such as maintaining login sessions and ensuring security. They are used without your consent because the Service cannot be provided without them.

3.2 Analytical Cookies

These cookies help us understand how users are using our platform. We use this information to improve the quality of our Services. These cookies do not identify you personally.

3.3 Cookie Controls

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some parts of the Service to not function properly.

x777 does not sell or rent your personal information. However, in certain cases, information may be shared with trusted third parties in order to operate the Services.

4.1 Payment Processors

Necessary information is shared with payment providers bKash, Nagad, and Rocket to complete transactions. These payment providers are governed by their own privacy policies.

4.2 Technology Service Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe operate games on our platform. Game session data may be processed on these providers' servers.

4.3 Legal Obligations

We may disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.

4.4 Corporate Restructuring

In the event of a transfer, merger, or acquisition of x777's business operations, user information may be transferred to the new operating entity. In such cases, we will notify users in advance.

Protecting your personal information is one of x777's top priorities. We have adopted industry-standard technical and organisational measures.

5.1 Encryption

Our website and all data transmissions are protected by SSL encryption. This means all information transferred between you and our servers is encrypted and cannot be read by third parties.

5.2 Secure Data Storage

Your personal information stored on our servers is kept in encrypted form. Passwords are never stored directly — they are stored only in hashed form.

5.3 Access Controls

Access to your information is restricted to authorised personnel only. Each employee can access only the minimum information needed for their role.

5.4 Security Monitoring

Continuous monitoring is in place to detect unauthorised access or unusual activity in our systems. If a security breach occurs, we act promptly and notify affected users.

However, it is not possible to guarantee 100% security for data transmission over the internet. We provide the highest level of protection within our means, but we cannot guarantee complete security.

Your personal information is retained for as long as your relationship with x777's Services continues, and for as long as necessary after that to fulfil legal obligations.

• Active account data: for the entire duration the account remains active
• Financial transaction records: typically for an extended period after account closure (as required by law)
• Customer support communications: for a reasonable period after the issue is resolved
• Marketing data: until you withdraw your consent

Once the retention period has passed, we securely delete or anonymise the data.

As an x777 user, you have several rights over your personal information.

7.1 Right to Access

You may request at any time to know what information we hold about you. Contact our support team to make this request.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Our support team will verify the request and make the necessary changes.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, we may retain some information where there are legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. In that case, we will stop using your information for that purpose.

7.5 Exercising Your Rights

To exercise any of the above rights, contact our support team — via live chat or by email at: [email protected]. We will verify your identity and respond to your request within a reasonable time.

x777's Services are for users aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that a minor is using our Services, we will immediately close that account and delete the associated information.

If you believe a minor is using our Services, please notify our support team immediately.

x777 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on our website and update the "Last Updated" date at the top of the Policy.

Continuing to use the Services after any changes means you are considered to have agreed to the terms of the revised Policy. We therefore recommend visiting this page regularly.

If you have any questions, comments, or complaints about this Privacy Policy, please get in touch with us. x777's dedicated support team is available in Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: Chat directly from any page on the site (24/7)
• Email: [email protected]

We take any concerns about your privacy seriously and make every effort to resolve them promptly.